Customer Testimonials

Thank you so much for such a beautiful decanter. True Craftsmanship. (Nicki A.)

 

I just wanted to thank you for the swift service!  I received the paperweight yesterday and it is perfect for our friend.  You got me out of a real hole!  Thanks again. (Alison B.)

 

Just received the trophy.  I am so pleased with it, its just what I was looking for.  Thank you again for all your help. (Jeanette T.)

 

Just wanted to say thank you for the fabulous glass! When I gave it to my husband on our wedding day he absolutely loved it! The customer service was just brilliant! Thank you! X (Chrissie R.) 

I just wanted to thank you for the swift service!  I received the paperweight yesterday and it is perfect for our friend.  You got me out of a real hole!  Thanks again. (Alison B.)

 

Just to let you know that the vases have arrived and we think they are absolutely lovely.  Thank you so much, we will remember you if we require anything in the future. (Julie K.)

 

Many thanks for the vase - just arrived and it's beautiful! (Lucy W.)

An excellent job, Thank you so much. (Eric G.)

 

I would like to thank you for the superb service I received in ordering an engraved glass vase at short notice.  I had a very limited time - gift ordered on Tuesday and had to be engraved and delivered by Friday - it was.  I would have absolutely no hesitation in recommending your firm to anyone in the future and will do so as and when the occasion arises. Once again a huge thank you (Eric T.)

 

I have received the plaque and it is wonderful.  It is everything I hoped for and my daughter was delighted with it though it brought a few tears.  I can't thank you enough for all you did and if you ever need a recommendation don't hesitate to contact me. (Ann H.)

 

Just a quick thank you for the engraved decanters that I received today.  They are leaving presents for our clubs senior figures and I know they will be muich appreciated.  Beautiful decanters and engraving. (Michael F.)

 

I would like to thank you for the superb service I received in ordering an engraved glass vase at short notice.  I would in particularly like to thank the lady whom I spoke to on Tuesday of last week who went out of her way to make sure that the gift I ordered was on time and had a presentation box to go with it.  I had a very limited time - gift ordered in Tuesday and had to be engraved and delivered by Friday, it was.  I would have absolutely no hesitation in recommending your firm to anyone in the future and will do so as and when the occasion arises.  Once again a huge thank you.  (Erol T.)

 

I just wanted to say a massive thank you for the Whiskey glasses.  There were absolutely brilliant!  (Roo C.)

 

Just wanted to say the glass photo frame arrived and was exactly as you described.  The engraving was fantastic especially the logo as provided, thank you for a great service.  Well done, it's great to find somewhere that provides this level of service. (Ian MacD.)

 

I just wanted to say a quick thank you for ensuring the globe I ordered last week arrived in time for my brother's wedding this weekend.  I know you must have gone out of your way to process it so quickly and it was much appreciated. (Andy McG.)

 

I am sending this email to thank you all for making today a very momentous day.  I received my shot glass yesterday and my wife loved it very much... the product itself with the superb and prompt service I have received really made a difference.  My wife and I thank you all for your dedication and hard work. (N.G.)

 

Thank you for my order received yesterday I would like to compliment you on the excellent product and workmanship.  The speed of completion was as stated and I will recommend you to anyone.  Thanks again. (Gordon W.)

 

I received the engraving this morning and it's perfect.  Thanks so much it is exactly what I was looking for.  I will definitely be recommending your services.  Thanks very much again. (Luke P.)

 

"Many thanks for speedy and efficient delivery of glasses".
(E.S.)

 

The decanter ordered last monday has just been delivered.  I am absolutely delighted, it looks wonderful and the engraving is superb.  You have a very happy customer.
(S.T.)

 

Glass arrived safely and engraving looks lovely.  Many thanks for your help. My friend is going to love it.  Hope to do business with you again one day.
(H.G.)

 

Received fantastic service from Ferburn when ordering engraved whiskey glasses as a retirement gift.  I wanted a complicated logo engraved, and Ferburn came through with a high quality job and in record time.  A special thanks to Fiona, top class customer service.
(S.C.)

 

Dear Fiona, just to let you know that I received the decanter yesterday. I was really looking forward to seeing the final result and I have to say that I am absolutely over the moon! It really looks fantastic and I know that my boyfriend will love it too. Can't wait to give it to him for Christmas! Just wanted to say a huge thank you for your help and for such a stunning product. Have a very happy Christmas!
(E.B.)

 

I bought two personalised martini glasses from Ferburn Engraving for a friends wedding.  After searching for a while for a company that would produce just two personalised engraved glasses, it was somewhat of a last minute purchase - I didn't order until the Monday before the wedding the following Saturday.  Ferburn were quick to respond to my email request that the order be fulfilled within the week and true to their word, the two engraved glasses arrived before the weekend.  A great service and lovely product too!  Many thanks. 
(E.W.)

 

I would like to send my sincere thanks to all at Ferburn.  My order of a Glencairn Whiskey Tasting Tumbler arrived today, extremely well packaged and boxed.  The engraving is exactly as I had requested and I am highly delighted with the quality of the glass and engraving.  Thank you very much
(G.H.)

 

May I just record the delight in receiving the package this morning.  The quality of your work is first class and both the written inscription on the decanter and the pictures on the glasses are brilliant.  Thank you so very much.  I would be delighted to act as a reference for you in the future
(F.H.)

 

To All at Ferburn Engraving, just wanted to say a very big thank you for your excellent service and quality of product I received from yourselves regarding my order last week. I am so happy with the glass! I look forward to ordering from you again in the future. Thanks again.
(A.L.)

 

Thank you so much for the beautiful tankard received today. I must compliment you on your amazing service, the tankard was perfect as was the engraving and the packaging. I know that my son-in-law will be thrilled with his gift which will shortly be returning with him north of the border as he lives in Glasgow. Please thank all involved.
(E.S.)

 

Hi Margaret, Thanks very much for getting the order to us on Wednesday as you promised. We are very pleased with the items. Shall recommend you to other people.
(H.R.)

 

Hi Fiona, Thanks for the attachment and thanks for such a fantastic service! That layout is exactly what we had originally thought, but adjusted it for the 4 lines in your on-line form, so we would definitely like to go ahead with your new 6 line format please!
(M.W.)